not getting email notifications for orders

Teresa Alday's Avatar

Teresa Alday

Sep 13, 2015 @ 03:41 PM

I am no longer getting email notifications when a customer places an order or when I close out the orders. They are not in my spam folder either.

  1. Support Staff 1 Posted by Eric Wagoner on Sep 13, 2015 @ 10:10 PM

    Eric Wagoner's Avatar

    You've marked your own emails as spam with Yahoo, and under federal law,
    they demanded that we stop sending you emails.

    ​Yahoo says that on September 9th, you filed a complaint with them that
    locallygrown.net was sending you junk mail. They in turn demanded that we
    immediately stop sending you email. If we do not comply, they can come
    after us for financial damages and block all locallygrown.net emails from
    all yahoo addresses. So, it's a serious thing.

    They don't tell me exactly what you complained about, so I can't tell you
    that. Maybe Yahoo can?

    -eric

  2. 2 Posted by Teresa Alday on Sep 13, 2015 @ 11:08 PM

    Teresa Alday's Avatar

    if it was marked as spam it was totally by mistake. I have done that with other things by mistake but  have been able to mark them not as spam but  I can't fine any in my spam folder to correct
      From: Eric Wagoner <[email blocked]>
     To: [email blocked]
     Sent: Sunday, September 13, 2015 6:10 PM
     Subject: Re: not getting email notifications for orders [Questions #597]
       
     #yiv2845943546 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv2845943546 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}

  3. Eric Wagoner closed this discussion on Feb 27, 2018 @ 09:06 PM.

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