vacation mode - reactivating products
Hi Eric,
I've got a Grower (Southern Berkshire) who insists they put their products on vacation mode and can't see the "reactive products" option. I am also not seeing the option on my manager account page to reactivate their products. I CAN see there unavailable product listings if I display only their farm via the market page.
Any solutions for not having to go through all 15 pages of their products one-by-one to get their items back to "available"?
Did they possibly zero out all their products one by one instead of use vacation mode?
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Support Staff 1 Posted by Eric Wagoner on Nov 30, 2020 @ 01:12 AM
Growers have two options to turn their products off: "Vacation Mode" and "Deactivate All". The only difference is vacation mode preserves the quantity available which allows them to all be turned back on again with a single click.
Market managers also have a "Deactivate All" ability.
Whether it he selected "Deactivate All" or a manager clicked it for him, someone did. I don't have the ability to go back and see who did or when.
2 Posted by Andrew Linker on Nov 30, 2020 @ 01:34 AM
Thanks for your help, that makes sense.
-Andrew
On Nov 29, 2020, at 8:12 PM, Eric Wagoner <[email blocked]> wrote: