switch between SNAP balance and credit card

Michelle Pridgen's Avatar

Michelle Pridgen

Jul 31, 2020 @ 05:24 PM

Hi Eric,
  We are accepting SNAP as well as WIC coupons. I'm adding the balance to customers accounts. Is there a way they can use their credit card for items not allowed in the benefit program. Is there a way to specify from account or from listed card?
Thanks!

  1. Support Staff 1 Posted by Eric Wagoner on Jul 31, 2020 @ 05:29 PM

    Eric Wagoner's Avatar

    There is not. Being able to use SNAP or WIC online is a very new development, and is still extremely limited and varies from place to place, so the system expects you to do all that manually.

  2. 2 Posted by Michelle Pridge... on Jul 31, 2020 @ 06:04 PM

    Michelle Pridgen's Avatar

    Thanks for the quick reply Eric. I figured that was the case but wanted to
    double check
    Best,
    Michelle

  3. 3 Posted by Market Manager on Aug 06, 2020 @ 05:32 PM

    Market Manager's Avatar

    Hi Michelle, we created a spreadsheet tool to track SNAP orders and account balances. I am happy to share if you want to contact me. I will also send you an email.

    Shelley Crowe
    Jonesborough Farmers Market
    [email blocked]

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