customers are not getting their emails

Judy Shelton's Avatar

Judy Shelton

Oct 07, 2014 @ 10:49 PM

Am I wrong, thinking that customers are supposed to get an automatic email, when the market is opened for the week, letting them see what is available ? Or is there something i am missing ?

Thanks,
Judy

  1. Support Staff 1 Posted by Eric L Wagoner on Oct 07, 2014 @ 11:23 PM

    Eric L Wagoner's Avatar

    They only get an email if you write them one, using the Weblog page of the website.

  2. 2 Posted by Judy Shelton on Oct 08, 2014 @ 12:47 AM

    Judy Shelton's Avatar

    Eric,

    I did, but did not get an email. How long does it usually take for it to
    go out ?

    Thanks,
    Judy

  3. 3 Posted by Judy Shelton on Oct 08, 2014 @ 02:30 AM

    Judy Shelton's Avatar

    Eric,

    I did a test email to volunteers and one to mm, which i did receive,after the blog to customers, but still did not get a customer email with what was available at the market and the blog i wrote...so far neither has anyone else.

    Judy

  4. Support Staff 4 Posted by Eric Wagoner on Oct 08, 2014 @ 01:29 PM

    Eric Wagoner's Avatar

    It was sent out:

    10/08/14 05:32 AM Delivered: [email blocked][email blocked] 'Greeneville Farmers Market, Inc. -- Market Happenings in October.'
    10/08/14 05:32 AM Accepted: [email blocked][email blocked] 'Greeneville Farmers Market, Inc. -- Market Happenings in October.'
    10/08/14 05:32 AM Delivered: [email blocked][email blocked] 'Greeneville Farmers Market, Inc. -- Market Happenings in October.'
    10/08/14 05:31 AM Accepted: [email blocked][email blocked] 'Greeneville Farmers Market, Inc. -- Market Happenings in October.'

  5. 5 Posted by Judy Shelton on Oct 08, 2014 @ 07:51 PM

    Judy Shelton's Avatar

    Eric,

    I think i figured out what was wrong. I checked the 2nd box, send to
    customers and open market. Market was already opened....so it did nothing.

    When I went back and checked the first box...the email went through.

    or maybe it was just a fluke...

    Thanks,
    Judy

  6. Eric Wagoner closed this discussion on Feb 27, 2018 @ 09:13 PM.

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